Privacy Policy
We care about your privacy and the basic security of your data on AskQimen.
This page gives a simple overview of what information we may keep when you use AskQimen, also known as 时问奇门 or 時問奇門, and how that information may be used.
Information we may collect
- account details you provide, such as your email address
- basic order and payment records
- limited usage data needed to provide the service, such as sign-in, purchase, session, or core activity records
- messages you send us for support
How we use this information
- to provide sign-in, orders, member access, and core product features
- to handle billing issues, duplicate purchases, and support requests
- to maintain site security, troubleshoot problems, and improve the product experience
Account deletion
If you want your account deleted, email support@shen-shu.com.
When handling a deletion request, we will try to delete or deactivate removable account-related information. However, paid order records, transaction records, and data that must reasonably be retained for operational or compliance purposes are generally not deleted together with the account.
Third-party services
To run the site, we may rely on necessary third-party services such as sign-in, payments, hosting, or data storage providers. Those services may process the limited data needed for their role.
Updates
If this policy changes in a material way, we may update this page on the site. Continued use of the website generally means you understand and accept the updated policy.